FAQs

Straightforward answers.

Everything you need to know before you call us.

What areas do you serve?+

We service commercial and residential clients across Miami-Dade, Broward and Palm Beach counties, from Miami to Palm Beach Gardens.

What brands do you repair?+

All major commercial and residential brands — Life Fitness, Matrix, Precor, TRUE, Technogym, Cybex, Hammer Strength, Peloton, NordicTrack, StairMaster, Octane and more.

How fast can you respond?+

Same-day and next-business-day service is available across Miami-Dade, Broward and Palm Beach. Emergency service is available for commercial facilities.

Do you service home gyms?+

Yes. We specialize in luxury home gyms across Miami-Dade, Broward and Palm Beach — from single treadmills to full private studios.

Do you offer preventive maintenance contracts?+

Yes. We build custom preventive maintenance programs for gyms, hotels, HOAs and condominiums to extend equipment life and reduce downtime.

Do you use OEM parts?+

Whenever possible, yes. We source genuine OEM parts and only use high-quality equivalents when OEM is unavailable.

Do you provide written estimates?+

Every service includes a clear diagnostic and a written estimate before any repair work is performed.

Can you install new equipment we purchased elsewhere?+

Yes. We install, calibrate and test equipment purchased from any dealer or manufacturer.

Do you relocate equipment?+

Yes — within a facility, across town or across counties. We disassemble, transport and reassemble.

How much does a typical service call cost?+

Pricing depends on equipment type and issue. Most residential diagnostic visits start at a flat rate; commercial contracts are quoted per site.

Do you replace cables?+

Yes. Cable replacement on cable machines, functional trainers and selectorized equipment is one of our most requested services.

Do you repair Peloton bikes?+

Yes. We service Peloton bikes and treadmills for residential clients and hospitality properties across Miami-Dade, Broward and Palm Beach.

Can you help our HOA gym stay in service year-round?+

That's exactly what our preventive maintenance programs are designed for — quarterly or monthly visits keep resident amenities running.

Do you work with property managers?+

Yes. We serve dozens of property management companies overseeing condominium and apartment fitness centers.

Do you offer emergency service?+

Yes. Hotels, health clubs and corporate gyms can request expedited emergency service.

What if the machine can't be repaired?+

We'll tell you honestly. If replacement is more cost-effective, we recommend it and can help source new equipment.

Do you service treadmill motors?+

Yes — brushes, controllers, drive motors and incline motors, on both commercial and residential models.

Do you service commercial ellipticals?+

Yes. Bearings, ramps, drive systems, resistance and consoles — everyday parts of our workload.

Do you clean and lubricate equipment?+

Yes. Deep cleaning and lubrication are part of every preventive maintenance visit.

Can you provide a service report after each visit?+

Yes. Commercial clients receive detailed service documentation for every visit.

Do you work weekends?+

By appointment, we accommodate weekend service for commercial and hospitality clients.

How long does a typical repair take?+

Most repairs are completed the same day. Complex jobs requiring ordered parts are usually completed within a few business days.

Are you licensed and insured?+

Yes — we carry general liability and worker's compensation coverage. Certificates of insurance are available on request.

Do you install commercial gyms from scratch?+

Yes. We install full commercial facilities and luxury private studios end-to-end.

How do I get started?+

Call or use the service request form on any page — we usually reply within business hours the same day.

Ready when you are

Need your equipment fixed?

Let's get you back to training. Same-day service across Miami-Dade, Broward and Palm Beach.

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